One of my friend shared the following link with me about how one can make a difference - no matter what. It is film about "Johnny" a baggar at a departmental store. See how he creates "Customer Delight" by putting his heart in his job.
Excellent Movie to watch, will not take more than 3 minutes to watch it. Enjoy it.
The link to Johnny - the baggar is http://www.stservicemovie.com/
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